FAQs

You will find that the easiest way to book is online. Simply input your destination, required dates and guests. Find your perfect property on our list. Click ‘book’ and this will take you through the different stages, including taking your payment.

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You pay via our online payment system. You will be taken through this process when you make a booking.

These are subject to the hosts policy – TBC on details

This will depend on the hosts policy. Some properties allow pets and some don’t. It will say in the description whether pets are allowed.

Yes some properties will cater for disabled access. It will say in the description whether the property has disabled access or not.

Yes some properties will have parking. This will be stated on the description. If a host has not mentioned parking, then contact them to confirm the status of parking.

All properties will provide linen and towels unless stated on the description.

Where properties have dedicated EV charging points they will be advertised. The property details may also include any relevant information such as power levels provided and additional charges if applicable. Vehicles should NOT be charged at properties without dedicated EV charging points. Most Properties will have standard domestic supplies which do not support vehicle charging.

Some properties are equipped with the luxury of a hot tub (subject to certain rules and restrictions) and these can be either indoor/outdoor, private or shared. Please refer to the property description for information.

We ask you please leave the property In the same state you found it.

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Visit the ‘contact’ section of the website and either fill out the form and we will get back to you, send us an email Help@stayuk.com or call us on ********

No, we currently don’t offer travel insurance.

Yes – TBC on details how 

Does Stay UK offer additional travel services?